All Museum exhibit galleries and public spaces are fully wheelchair accessible, including the Ralph Mueller Observatory and the Ralph Perkins II Wildlife Center & Woods Garden. The Shafran Planetarium can accommodate three wheelchairs per program. The Museum has three wheelchairs available for visitor use at no charge on a first come, first served basis. Ramps from the paved lot and at the front drop-off area provide easy wheelchair access. There are no steps leading to the front entrance. Visitors who require special assistance may inquire with Protection Services at the parking booth or inside the Museum just to the right of the main entrance doors.
Strollers are welcome throughout the Museum and outdoors in the Environmental Courtyard and Ralph Perkins II Wildlife Center & Woods Garden.
Rest rooms are available on all public floors. Wheelchair-accessible rest rooms are located on the Classroom and Ground Floor levels. Rest rooms with power-assist doors are located on the Ground Floor next to the Museum Store. Baby changing stations are located in both the men’s and women’s rest rooms on the Classroom and Ground Floor levels.
Amplification devices are available at no charge for lectures in Murch Auditorium and shows in the Shafran Planetarium.
Groups arriving on buses may disembark from the circular drive in front of the Museum. Bus drivers, please inquire with Protection Services about where you may park your vehicle.
Lost and found
Lost and found is located at the Protection Services desk in the main lobby. We hold items for two months before donating unclaimed items. To inquire about lost items, contact Protection Services at 216-231-4600 x3261.