Terms of Use
Effective Date: April 1, 2026
Welcome to the Cleveland Museum of Natural History website (cmnh.org). By accessing or using our website, you agree to be bound by these Terms of Use and our Privacy Policy. If you do not agree with any part of these terms, please do not use our website.
1. Privacy and Data Collection
Your use of the Cleveland Museum of Natural History website is also governed by our Privacy Policy. By using this website, purchasing tickets, or interacting with our digital content, you consent to the collection, use, and sharing of your information (including via cookies and third-party tracking technologies) as described in our Privacy Policy.
2. Digital Accessibility
The Cleveland Museum of Natural History is committed to providing a digital experience that is accessible to all audiences, regardless of technology or ability. We actively work to maintain and increase the accessibility and usability of our website in accordance with standard guidelines (such as WCAG). If you experience any difficulty accessing content on this site, please contact us for assistance.
3. Intellectual Property
All content on this website, including but not limited to text, graphics, logos, images, audio clips, video clips, and software, is the property of the Cleveland Museum of Natural History or its content suppliers and is protected by United States and international copyright laws. You may not reproduce, distribute, or transmit any content without the prior written consent of the Museum.
4. Website Use
You agree to use the website only for lawful purposes. You are prohibited from:
Using the site in any way that could damage, disable, or impair the website's servers or networks.
Attempting to gain unauthorized access to any portion of the website, ticketing portals, or computer systems.
Using automated scripts, scrapers, or bots to access or copy content from the site.
5. Ticketing and E-commerce
All purchases made through our website, including general admission, event tickets, donations, and memberships, are processed through our secure third-party portals (such as Blackbaud). All sales are subject to the specific terms, conditions, and refund policies stated at the time of purchase.
6. Third-Party Links
Our website may contain links to third-party websites (e.g., educational resources, vendor sites, or partner organizations). These links are provided for your convenience. CMNH has no control over the content or privacy practices of these external sites and accepts no responsibility for them.
7. Disclaimer of Warranties and Limitation of Liability
The information, content, and materials on this website are provided "as is" and "as available" without any warranties of any kind. The Cleveland Museum of Natural History will not be liable for any damages of any kind arising from the use of this site, including but not limited to direct, indirect, incidental, punitive, and consequential damages.
8. Indemnification
You agree to indemnify, defend, and hold harmless the Cleveland Museum of Natural History, its officers, directors, employees, and agents from and against any and all claims, liabilities, damages, losses, or expenses arising out of your breach of these Terms of Use or your violation of any law or the rights of a third party.
9. Governing Law
These Terms of Use shall be governed by and construed in accordance with the laws of the State of Ohio, without regard to its conflict of law provisions. Except where a law expressly states otherwise, the sole jurisdiction for disputes shall be the state and federal courts located in Cleveland, Ohio.
10. Changes to These Terms
We reserve the right to modify these Terms of Use at any time. Any changes will be effective immediately upon posting to the website. Your continued use of the website following the posting of changes constitutes your acceptance of those changes.
